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Returns & Refunds Policy

Last Updated: August 12, 2026

Thank you for choosing Pakistan Business Solutions.

We provide professional business registration consultancy, documentation assistance, website development, SEO and cybersecurity services. Because many of our services involve professional time, customized work and third-party or government processes, our refund policy depends on the type and stage of the service.

Important: Pakistan Business Solutions is an independent private consultancy. We are not a government department, government agency, regulator or official government website.

1. Consultancy & Business Registration Services

Our consultancy services may include:

  • Business registration consultancy

  • Company formation assistance

  • Business name and documentation assistance

  • NTN and tax-related application assistance

  • NGO and nonprofit organization assistance

  • Section 42 incorporation assistance

  • Construction and contractor consultancy

  • Import/export documentation assistance

  • Business compliance and documentation support

Before Work Starts

If you cancel a service before we have started substantive work, you may be eligible for a refund of the consultancy fee, subject to any applicable payment-processing charges or other clearly communicated costs.

After Work Has Started

Once we have started work, including:

  • Reviewing your information

  • Preparing documents

  • Preparing applications

  • Preparing forms

  • Providing professional consultation

  • Submitting or assisting with an application

  • Performing agreed follow-up work

the portion of the consultancy fee relating to work already completed may be non-refundable.

If appropriate, any eligible refund will be calculated based on the work already completed and costs incurred.

2. Government & Third-Party Fees

Government, regulatory, portal, payment-processing and other third-party fees are separate from our consultancy charges unless specifically stated otherwise.

These fees may include charges paid to relevant authorities or service providers.

Important

Government and third-party fees are generally non-refundable through Pakistan Business Solutions once paid or submitted, unless the relevant authority or service provider itself issues a refund.

We cannot guarantee a refund from a government authority or third-party provider.

3. No Guarantee of Approval

Payment for our consultancy service does not guarantee:

  • Company incorporation

  • Business registration

  • Name approval

  • NTN issuance

  • Tax registration

  • Nonprofit incorporation

  • Contractor registration

  • License issuance

  • Government approval

  • Any other official decision

Applications are reviewed and decided by the relevant authorities.

If an application is rejected, delayed or returned by an authority, this does not automatically make our completed consultancy work refundable.

Where additional documentation or correction is required, we will explain the available next steps according to the agreed scope of service.

4. Client-Provided Information

Clients are responsible for providing accurate and complete information and documents.

We are not responsible for losses, delays, additional costs or rejection resulting from:

  • Incorrect information

  • False information

  • Missing documents

  • Expired documents

  • Incomplete information

  • Failure to provide required documents

  • Failure to respond to requests

  • Misrepresentation of facts

  • Information provided after an applicable deadline

If substantial work has already been completed based on information supplied by the client, the service fee may not be refundable.

5. Website Development Services

Website development projects are customized services.

Before starting a project, we may agree on:

  • Project scope

  • Number of pages

  • Features

  • Design requirements

  • Content requirements

  • Delivery schedule

  • Revision limits

  • Total project price

  • Payment schedule

Cancellation Before Work Starts

If a website project is cancelled before development begins, a refund may be available depending on the agreed payment terms.

Cancellation After Development Starts

Once development, design, content preparation or configuration has started, fees related to completed work may be non-refundable.

If a project is cancelled after partial completion, any refund will be assessed based on:

  • Work completed

  • Resources used

  • Third-party costs

  • Agreed milestones

  • Amount already delivered to the client

6. Website Hosting, Domain & Third-Party Services

Domain registration, hosting, premium themes, plugins, software licenses, email services and other third-party services may have separate refund rules.

Where such services are purchased on behalf of a client, refunds are subject to the relevant provider's own refund policy.

Pakistan Business Solutions cannot guarantee a refund for a third-party product or service that is already purchased or activated.

7. SEO Services

SEO is an ongoing service and involves professional work such as:

  • Keyword research

  • Website analysis

  • On-page optimization

  • Technical recommendations

  • Content optimization

  • Search Console configuration

  • SEO reporting

SEO services do not guarantee:

  • A specific Google ranking

  • A specific position

  • A specific number of visitors

  • A specific number of leads

  • A specific revenue amount

If SEO work has already been performed during the agreed service period, that portion of the fee may be non-refundable.

8. Cybersecurity Services

Cybersecurity services may include assessments, consultations, configuration and security-related work.

Once a cybersecurity assessment or project has begun, fees relating to completed work may be non-refundable.

Security assessments are performed only with appropriate authorization and within an agreed scope.

If the client does not provide required access, information or authorization, this may affect the delivery of the service but does not automatically create a right to a refund for work already completed.

9. Refund Requests

To request a refund, contact us using:

Email: [info@behramcreativehub.com]
WhatsApp: [+92 3310006487]
Phone: [+92 3310006487]

Please include:

  • Full name

  • Phone number

  • Email address

  • Service purchased

  • Payment date

  • Amount paid

  • Reason for requesting a refund

  • Payment/transaction reference, where applicable

We may request additional information to verify the transaction.

10. Refund Processing

If a refund is approved, we will normally process it using the original payment method where reasonably possible.

The time required for the funds to appear in your account may depend on:

  • Payment provider

  • Bank

  • Card provider

  • Payment gateway

  • Processing procedures

Third-party processing delays are outside our direct control.

11. Duplicate Payments

If you accidentally make a duplicate payment for the same service, please contact us as soon as possible.

After verifying the duplicate transaction, the unnecessary duplicate amount may be eligible for a refund, subject to applicable payment-processing charges.

12. Non-Refundable Situations

A refund may not be available where:

  • The agreed service has already been substantially completed

  • Documents or applications have already been prepared

  • The client has approved the work

  • The client provided incorrect or incomplete information

  • A third-party service has already been purchased

  • Government or third-party fees have already been paid

  • The client changes their mind after work has started

  • The client fails to provide required information

  • The service outcome depends on an independent authority's decision

  • The agreed deliverables have already been provided

This list is not intended to remove any rights that cannot legally be excluded.

13. Service Delays

Processing delays may occur because of:

  • Government authorities

  • Regulatory requirements

  • Portal downtime

  • Technical problems

  • Public holidays

  • Third-party providers

  • Missing documentation

  • Changes in applicable procedures

Such delays do not automatically qualify for a refund.

We will communicate relevant updates where reasonably possible.

14. Changes to a Service

If you want to change the scope of a project after work has started, additional charges may apply.

For example, additional website pages, features, revisions, cybersecurity tasks or consultancy work outside the original scope may require a revised quotation.

We will communicate additional costs before proceeding where reasonably possible.

15. Client Satisfaction

We aim to provide professional and transparent services.

If you are dissatisfied with a service, please contact us first so that we can understand the issue and determine whether it can reasonably be corrected within the agreed scope.

For website development and digital projects, reasonable corrections within the agreed scope may be made where applicable.

16. Policy Changes

We may update this Returns & Refunds Policy when necessary to reflect:

  • Changes to our services

  • Changes to payment methods

  • Changes to third-party providers

  • Changes to business practices

  • Changes to applicable requirements

The latest version will always be published on this page.

17. Contact Information

Pakistan Business Solutions

Website: CompanyRegistrationinPakistan.com
Email: [info@behramcreativehub.com]
Phone: [+92 3310006487]
WhatsApp: [+92 3310006487
Address: [Office No 5A Shethi Plaza Blue Area D-Chock Islamabad]